
Each of Visual Horizons' web hosting plans
carries a 30 day money back guarantee. If you are not completely satisfied with our
services within the first 30 days of your contract, you will be given a full refund of the
contract amount excluding setup fees and overages.
Setup fees are refundable only if the account
order is canceled prior to activation.
This policy does not apply to any additional
services such web designing plans, overages, disk space, pop accounts, etc.
All cancellations must be
received in writing as per the deadlines indicated; regular mail, e-mail and fax
notifications are acceptable. Phone requests will not constitute acceptance of any
cancellation.